The main joke is about how lousy the airline is. I can't really explain why, but what you did didn't strike me as being that funny. Maybe you could try making the questions multiple choice, with different and more hilarious answers, instead of being just yes/no
An airlines comment card could be a very funny article, but you havn't exploited its potential.
Prose and formatting:
The formatting is ugly. Add bullet points, try to make it look more like a real questionnaire.
This didn't make me laugh once.
Sorry about the bad review, but this needs a lot of work. Good idea but bad execution.